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YOU ARE HERE: Broadband Home > Wireless Don’t miss our great
wireless broadband deal ...and you get all of this Up to 8Mbps download speed – depending on your line and location
10GB usage allowance
Wireless router included
Online help available 24/7
Full wireless security included
No connection fee, just BT line rental required
Order now Hurry, this is a limited offer. Offer ends 28/03/2010. Minimum 18 month contract. This offer is available to new customers or existing customers using AOL Anytime dial-up service. Credit card/debit details required. Subject to BT line and availability. This offer is only available in selected areas. If you can't get this offer, you may still be able to get AOL Broadband Wireless but you will be charged £9.99 for the first 3 months, then £19.99 thereafter.
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Already a customer AOL Broadband Sales Hotline – FREEPHONE: 0800 954 0306
Broadband Home
Wireless Flexi
Wireless
What is broadband?
Why AOL Broadband?
Switch to AOL Broadband
Broadband + Calls
New! Broadband + calls with line rental
Call packages
Dial-Up
Help
aol.co.uk
YOU ARE HERE: About Us About AOL BroadbandAOL Broadband is the most recent acquisition by The Carphone Warehouse Group, purchased in December 2006 from AOL Inc. AOL Broadband is a key part of The Carphone Warehouse Group’s Telecommunications Division, which includes the Opal Retail, Talk Talk and CPW Networks businesses. The Division was launched in 2002 and has since grown into a major innovative player in the UK telecommunications market.
Our vision and core values are driven by a total dedication to customer satisfaction. Coupled with the Carphone Warehouse’s dynamic and entrepreneurial spirit, we hope to continue delivering innovative, sophisticated and quality services.
1990 First store opens in Marylebone Rd, London 2002 CPW acquires Opal Telecom
1995 CPW wins the Inaugural Mobile News Largest Retailer Award – 1st of 10 continuous victories 2003 TalkTalk voice launches
First Entry into Times 100 Best Companies competition
1996 CPW opens in France and Ireland 2004 TalkTalk broadband launch
1997 CPW opens in Spain 2005 CPW acquires Onetel and Tele2 customer base
1998 CPW acquires GEAB in Sweden and opens in Holland, Belgium and Germany 2006 Free Broadband launch
3,000,000 fixed voice and broadband customers
5 store opening in US in partnership with Best Buy
1999 CPW opens in Portugal
2000 CPW floats on the stock market
CPW acquire Cellcom and billng system
MVNO: Value Telecom launched 2007 AOL UK base acquired
Portal partnership with AOL for content*
Since trading began in 1989, The Carphone Warehouse Group PLC has achieved phenomenal growth and is now a FTSE 100 trading Company.
Its aggressive expansion plans have made it the largest independent retailer of mobile communications in Europe. It is now in 10 countries and has over 1,500 stores.
The Carphone Warehouse is the largest independent mobile phone retailer in the UK with over 725 stores nationwide and plans to open an additional 100 over the next 12 months. More recently The Carphone Warehouse has been seen to develop a sophisticated telecommunications business and has become a significant player in this market.
The company is committed to offering impartial expert advice on the widest range of the latest product plus unbeatable after sales care.
The Carphone Warehouse was recently awarded:
Retailer of the Year Award 2006 (Retail Week Awards 2006)
Innovative Employer of the Year Award (Retail Week Awards 2006)
6th place in The Sunday Times Best Big Companies to Work For (2006)
Our Principles
All our broadband products come with a wireless router worth £50 and download speeds of up to 8Mbps depending on your line and location. Take a look at our range of broadband products below:
At AOL Broadband, everything we do is based on our 'Five Fundamental Rules'.
These principles are embodied by everyone from the Advisors in Member Services to the Chief Executive Officer. So whether you work on the front line or support centre is irrelevant, as our mission will always remain the same: to provide the external client or internal employee with exceptional customer service and act as though the entire company’s standing rests in our hands!
If we don't look after the customer, someone else will.
Nothing is gained by winning an argument but losing a customer.
Always deliver what we promise. If in doubt, under promise and over deliver.
Always treat customers as we ourselves would like to be treated.
The reputation of the whole company is in the hands of each individual
Life at AOL Broadband
Each and every one of us at AOL Broadband is passionate about what we do and take pride in our work - and that's true whether we're advising a customer face to face or performing an equally valuable role away from the public eye.
We have developed an inclusive culture. We have an open door policy, feedback is encouraged and people are kept in the loop through a whole host of internal communications. This means our people feel involved and have a greater sense of job satisfaction, as well as enjoying all the financial benefits of being part of a successful business.
Get a Career with AOL Broadband
We work hard to create a culture which values its employees and fosters development.
In return we ask that you bring your thoughts, ideas, drive and personality to work at AOL Broadband.
To view a list of current vacancies or find out about the rewards we offer please click here
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